Privacy Policy

ELLIS HOUSE PRIVACY POLICY

Last Updated: June 10, 2026

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Ellis House respects your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you visit ellishouse.space or any related Ellis House website, submit an inquiry, contact us, book a rental, or interact with us online.

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By using our website, you agree to the practices described in this Privacy Policy.

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1.  INFORMATION WE COLLECT

We may collect information you provide directly to us, including:

• Name
• Email address
• Phone number
• Event date
• Event type
• Guest count
• Company or organization name
• Event details or special requests
• Messages submitted through contact forms
• Booking or rental inquiry information
• Payment-related information when applicable

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We may also collect certain information automatically when you use our website, including:

• IP address
• Browser type
• Device type
• Pages visited
• Time spent on the website
• Referring website or source
• General location information
• Website usage and analytics data

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2. HOW WE USE INFORMATION

We may use the information we collect to:

• Respond to inquiries
• Provide rental information
• Confirm availability
• Prepare quotes or proposals
• Communicate about bookings or events
• Process payments or deposits when applicable
• Send event-related updates
• Improve our website and services
• Understand how visitors use our website
• Market Ellis House services
• Maintain website security
• Comply with legal, insurance, safety, or business obligations

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3, BOOKING AND EVENT INFORMATION

When you inquire about or book Ellis House, we may use the information you provide to evaluate the event request, communicate with you, prepare rental documents, coordinate access, plan layouts, and manage event-related logistics.

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This may include sharing necessary event details with Ellis House team members, contractors, vendors, payment processors, booking platforms, or service providers who help us operate the business.

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4. EMAILS, TEXTS, AND COMMUNICATIONS

By submitting an inquiry or booking request, you authorize Ellis House to contact you using the information you provide, including by email, phone, or text message.

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We may contact you about:

• Your inquiry
• Availability
• Pricing
• Rental options
• Booking details
• Event logistics
• Follow-up questions
• Related Ellis House services

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You may unsubscribe from marketing emails when an unsubscribe option is provided. Transactional or event-related communications may still be sent when necessary to respond to your inquiry or manage a booking.

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5. PAYMENT INFORMATION

If payments, deposits, or card holds are processed online, payment information may be collected and processed by third-party payment processors.

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Ellis House does not intentionally store complete credit card numbers on our website unless clearly stated through a secure payment provider.

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Payment processing is subject to the privacy policies and terms of the applicable payment processor.

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6. COOKIES AND TRACKING TECHNOLOGIES

Our website may use cookies, pixels, analytics tools, or similar technologies to help the website function, understand website traffic, improve user experience, and support marketing efforts.

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These tools may collect information about your device, browser, website activity, and how you arrived at our website.

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You can usually adjust your browser settings to refuse or limit cookies. Some website features may not function properly if cookies are disabled.

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7. ANALYTICS AND ADVERTISING

We may use third-party analytics or advertising tools, such as website analytics platforms, social media pixels, search advertising tools, or similar services.

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These tools help us understand website performance, measure marketing effectiveness, and show relevant Ellis House content or advertising.

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Third-party platforms may collect or receive information from our website and other places online according to their own privacy policies.

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8. HOW WE SHARE INFORMATION

We do not sell your personal information for money.

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We may share information with:

• Ellis House team members
• Contractors or service providers
• Website hosting providers
• CRM or booking platforms
• Payment processors
• Email or messaging providers
• Analytics and advertising platforms
• Event-related vendors when necessary
• Legal, insurance, accounting, or professional advisors
• Government, legal, or safety authorities when required or appropriate

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We share information only as reasonably necessary to operate our website, respond to inquiries, provide services, manage bookings, improve marketing, protect our rights, or comply with legal obligations.

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9. THIRD-PARTY WEBSITES AND SERVICES

Our website may link to third-party websites or services, including maps, payment processors, booking tools, ticketing platforms, social media pages, or vendor websites.

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We are not responsible for the privacy practices, content, security, or policies of third-party websites or services.

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Your use of third-party services is subject to their own terms and privacy policies.

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10. DATA SECURITY

We take reasonable steps to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

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However, no website, email system, payment platform, or online service is completely secure. We cannot guarantee absolute security.

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11. DATA RETENTION

We retain personal information for as long as reasonably necessary to:

• Respond to inquiries
• Manage bookings
• Provide services
• Maintain business records
• Comply with legal, tax, insurance, accounting, or contractual obligations
• Resolve disputes
• Enforce agreements
• Improve our business operations

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We may delete or anonymize information when it is no longer needed.

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12. CHILDREN’S PRIVACY

Our website and services are not directed to children under 13.

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We do not knowingly collect personal information from children under 13 through our website.

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If we learn that we have collected personal information from a child under 13 without appropriate consent, we will take reasonable steps to delete it.

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13. YOUR PRIVACY CHOICES

Depending on applicable law and your relationship with Ellis House, you may have the right to request that we:

• Provide access to certain personal information
• Correct inaccurate information
• Delete certain information
• Limit certain uses of information
• Stop sending marketing communications

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To make a privacy request, contact us at hello@ellishouse.space.

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We may need to verify your identity before completing certain requests.

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14. IOWA PRIVACY RIGHTS

Ellis House is located in Iowa. Certain Iowa residents may have privacy rights under applicable Iowa privacy laws depending on the type of information involved and whether legal thresholds apply.

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If you are an Iowa resident and would like to make a privacy-related request, contact us at hello@ellishouse.space.

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15. DO NOT TRACK

Some browsers offer “Do Not Track” signals. Because there is no consistent industry standard for how websites should respond to these signals, our website may not respond to all Do Not Track requests.

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16. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time.

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Updated versions will be posted on this page with a revised “Last Updated” date.

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Your continued use of the website after changes are posted means you accept the updated Privacy Policy.

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CONTACT US

If you have questions about this Privacy Policy or would like to make a privacy request, please contact:

Ellis House

1200 Ellis Blvd NW
Cedar Rapids, Iowa
Email: hello@ellishouse.space
Website: ellishouse.space